Latin America. SnapAV announced its investment in Parasol, an industry provider of 24/7 remote support solutions that improve productivity and service levels at the integrator.
The investment complements SnapAV's recent acquisition of Access Networks; a leading provider of advanced, enterprise-grade plug-and-play networking solutions for the automated smart home; and provides further impetus to SnapAV's long-term strategy to help its partners succeed with accelerated growth.
"SnapAV is doubling down to help our partners deliver amazing end-customer experiences throughout a project lifecycle," said John Heyman, CEO of SnapAV. "As SnapAV and our integrator partners continue to grow, we expect Parasol to be instrumental in helping our partners provide exceptional support to their post-installation customers. We see this as an investment in the continued success of our partners."
"We are grateful for the strategic partnership with SnapAV and couldn't be happier with the deeper relationship," said Ted Bremekamp, co-founder of Parasol. "We are sending a strong message that Parasol is here to stay and has the backing of one of the industry leaders."
According to Heyman, the investment in Parasol and the acquisition of Access Networks comes at a time when market demand for robust and reliable commercial and residential technology solutions is growing at a rapid pace. "Our goal is simple," he emphasized. "We intend to be the only company that invests in the success of our partners like no other. We want to continue striving to deliver best-in-class integrated solutions to the industry."
Parasol's solution is based on SnapAV's industry-leading OvrC remote management platform and SnapAV's investment allows Parasol to continue expanding its offering to meet the strong demand for enhanced end-customer service level integrators. SnapAV's OvrC platform will continue to enable third-party compatibility across thousands of devices and multiple control systems, while Parasol will continue to maintain its high standards, working with forward-thinking integrators committed to changing the way they provide remote support.
