Latin America. In order to guarantee customer satisfaction with all brands, and carry out training and training, Lina María Villa has joined as Customer Experience Coordinator LATAM of Sound United.
She spoke with AVI Latin America about her arrival at this company and the challenges she will have. "I officially joined on July 1 and I am in charge of the entire Latin American and Caribbean territory. My mission will be to guarantee customer satisfaction and conduct training so that our distributors and dealers have all the necessary information."
Sound United set out to strengthen the presence of all the group's brands in the region. These brands are Bowers and Wilkins, Marantz, Denon, Heos, Definitive Technology, Classe, Polk Audio and Boston Acoustics. To meet that goal, it will soon be two sales managers in the region and Lina Villa, who is in charge of customer experience and technical support.
Finally, he pointed out "All the time we are innovating, launching new products, always focusing on excellent audio quality. All of our brands focus on manufacturing hi-fi equipment, and this is replicated across all of our products. We will soon be launching some regular webinars where we will be exposing the new products we launch."