Latin America. QSC introduced the availability of the new professional-grade feature set for the Q-SYS Reflect Enterprise Manager remote monitoring and management service.
This advanced feature set enables remote access to UCI for technical support applications, as well as design file update capabilities and remote systems. In addition, QSC has begun distributing two recently introduced Q-SYS Core processors: the Q-SYS Core Nano, which is a purely network I/O processor, and the Q-SYS Core 8 Flex, which offers analog and network I/O processing.
Q-SYS Reflect Enterprise Manager - Professional Level
The new professional level for Q-SYS Reflect Enterprise Manager provides additional tools to truly centralize operations support for geographically disparate AV systems, as well as reduce the need for technicians to be on site to perform system updates. The new Remote UCI feature gives users the ability to interact with an ICU for any Q-SYS Core connected to Enterprise Manager, using a standard web browser.
This allows a centralized support team to easily resolve users' operational issues without having to send technicians to the site. In addition, the Remote Q-SYS Designer feature allows users to troubleshoot, update, and redeploy design files to systems anytime, anywhere, without the need for complex network or remote desktop configurations. Firmware updates through Enterprise Manager, using Remote Q-SYS Designer, will be added in a later software version.
The Professional Tier joins the existing Basic and Standard Tiers for Enterprise Manager, offering end users and managed service providers a range of cloud-based service options for connected Q-SYS systems where remote management and monitoring can dramatically increase efficiency and visibility while reducing system downtime.
New Q-SYS Core processors
The new Q-SYS Core Nano and Core 8 Flex are native audio, video and control processors for the Q-SYS ecosystem, ideal for applications with lower network channel capacity and specific processing requirements.
The Q-SYS Core Nano offers 64 x 64 network audio I/O capability without built-in analog I/O, making it ideal for smaller-scale installations with centralized processing and fully networked endpoints. The Q-SYS Core 8 Flex includes network audio I/O capability with eight built-in Flex audio channels and eight GPOs to integrate analog I/O devices into the Q-SYS ecosystem. Both device processors take up a smaller mid-width 1RU space and include a driverless USB AV bridge and software-based Dante capabilities.
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