Latin America. The union of Ciel, a Colombian company with 32 years of experience in the integration of hardware and software for the management of customer service; SCALA, a leading software in the management of screen networks in a centralized way and DFI Tech, manufacturer of screens and players fully customizable to different sectors of the industry, offer together the concept of intelligent attention.
Intelligent service is a solution that allows to offer better experiences in points of sale and attention through fully interactive applications.
In the last version of TecnoMultimedia InfoComm Colombia, which was held from November 10 to 12, the three companies showed visitors the advantages of having integrated interactive solutions for customer service.
Among the solutions on display were Digiturno 5, the high-end of service and queue management that provides comprehensive reports on its customer service management system. In addition, the Coffee Shop where through interactive menus and photographic registration, customers can place their order in a new way.
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