Select your language

CIEL, Dfitech and Scala offer smart care

Latin America. The union of Ciel, a Colombian company with 32 years of experience in the integration of hardware and software for the management of customer service; SCALA, a leading software in the management of screen networks in a centralized way and DFI Tech, manufacturer of screens and players fully customizable to different sectors of the industry, offer together the concept of intelligent attention. 

Intelligent service is a solution that allows to offer better experiences in points of sale and attention through fully interactive applications. 

In the last version of TecnoMultimedia InfoComm Colombia, which was held from November 10 to 12, the three companies showed visitors the advantages of having integrated interactive solutions for customer service.

Among the solutions on display were Digiturno 5, the high-end of service and queue management that provides comprehensive reports on its customer service management system. In addition, the Coffee Shop where through interactive menus and photographic registration, customers can place their order in a new way.

Richard Santa, RAVT
Richard Santa, RAVTEmail: [email protected]
Editor
Periodista de la Universidad de Antioquia (2010), con experiencia en temas sobre tecnología y economía. Editor de las revistas TVyVideo+Radio y AVI Latinoamérica. Coordinador académico de TecnoTelevisión&Radio.


No comments

• If you're already registered, please log in first. Your email will not be published.

Leave your comment

In reply to Some User
Dante Controller 4.15 is now available for download

Dante Controller 4.15 is now available for download

Latin America. Audinate announced that the Dante Controller update, to version 4.15, is now available for download. This update includes:

KNX Latam's Building Automation Days arrives in Chile

KNX Latam's Building Automation Days arrives in Chile

Chile. On May 15, Santiago de Chile will become the epicenter of automation and smart technology with the Building Automation Days by KNX LATAM, Chile edition.

Shure microphones supported the Viña del Mar Festival 2025

Shure microphones supported the Viña del Mar Festival 2025

Chile. The LXIV edition of the Viña del Mar Festival, held from February 23 to March 1, was broadcast live worldwide for the first time to more than 5 million viewers. To ensure exceptional...

AI drives innovation and business growth

AI drives innovation and business growth

Colombia. Companies in Colombia have made significant progress in the adoption of Artificial Intelligence. As reported by the QS World Future Skills Index 2025, the country has had a 669% increase...

Cooling: key to efficient and sustainable data centers

Cooling: key to efficient and sustainable data centers

Mexico. As more servers run their information processing in data centers, it is inevitable that they will generate a large amount of heat that must be dissipated in order for them to remain in...

Maverick Storm 1 Flex, experience without hot spots

Maverick Storm 1 Flex, experience without hot spots

Latin America. The latest addition to Chauvet's Maverick Storm family, the new IP65-rated spot/beam/wash projects a smooth, flat field of light thanks to its LED motor, which replaces a lamp, thus...

This is the jury of the Cala Awards for the Best AV Project

This is the jury of the Cala Awards for the Best AV Project

Latin America. Three of the winners of the CALA Awards in its Best AV Project category will be the juries in charge of choosing the finalists in the 2025 version of the contest that recognizes the...

Vertiv, NVIDIA and iGenius will have sovereign AI data center

Vertiv, NVIDIA and iGenius will have sovereign AI data center

International.Vertiv will collaborate with NVIDIA and iGenius, to deploy Colosseum, one of the world's largest NVIDIA DGX AI supercomputers with NVIDIA Grace Blackwell superchips. 

Automation and security define labor productivity

Automation and security define labor productivity

Latin America. Deloitte's 2025 survey on Global Trends in Human Capital revealed that the main drivers for investing in new technologies are enabling the workforce to do more and faster, and...

Siemens appoints Miguel D'Alessio as CEO in Colombia

Siemens appoints Miguel D'Alessio as CEO in Colombia

Colombia. Siemens has appointed Miguel D'Alessio as its new Chief Executive Officer (CEO) for Colombia, who has a solid track record in the industry, previously leading the Digital Industries...

Suscribase Gratis
Remember Me
SUBSCRIBE TO OUR ENGLISH NEWSLETTER
DO YOU NEED A SERVICE OR PRODUCT QUOTE?
LATEST INTERVIEWS
SITE SPONSORS










LATEST NEWSLETTER
Ultimo Info-Boletin