Mexico. CommScope announced the immediate availability of a new RUCKUS Networks suite specifically designed to drive operational efficiency, sustainability and brand loyalty in the hospitality industry.
The turnkey suite builds on RUCKUS Networks' global leadership in hotel Wi-Fi, delivering solutions that work in harmony to deliver personalized, elevated guest experiences across all hospitality brands and locations.
It features the latest AI-based Wi-Fi 7 solutions to provide the latest high-performance services, and simplifies technology deployment at scale, using AI-based cloud-based management and assurance to drive operational efficiencies across property owners, service providers, integrators, and IT managers.
"Loews Hotels is a family-owned brand of 26 luxury hotels and resorts that is obsessed with delivering the most incredible experience to every guest," said Clayton Melson, Senior Communications Manager for Loews Hotels at Universal Orlando. "We are continuously optimizing our network using the recommendations made by RUCKUS AI. We've deployed AI-based Wi-Fi and wired RUCKUS solutions across all of our properties to personalize each guest's connectivity. perfectly. With RUCKUS AI, we have significantly improved our IT efficiency by reducing Mean Time to Identification (MTTI) by 80% and Mean Time to Resolution (MTTR) by 70%. From proactive network management to personalized bandwidth allocation, our AI-powered approach ensures that every guest is delighted."
"We are proud that our customers' complaints about Wi-Fi outages have been reduced by 90% since we relied on RUCKUS AI. Accolades and formal surveys indicate an overall increase in guest satisfaction around the excellent Wi-Fi connectivity throughout our property throughout guest stays," said Miguel Fonseca, Director of IT Systems at Hotel Royal Garden.
"The RUCKUS suite of hospitality solutions is geared toward meeting two of the industry's biggest needs: improving brand loyalty and operational efficiency," said Bart Giordano, senior vice president and president, network, smartphone and security solutions, CommScope. "We've leveraged AI, Wi-Fi 7, and our proven cloud-native network management and securing solutions to make it easier than ever to deliver amazing guest experiences; scale that experience across services, brands, and locations; and create new efficiencies that span the entire value delivery chain. In other words, it's never been easier and more cost-effective to deliver and maintain the best digital experiences in hospitality."
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