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Avaya Launches New Communication & Collaboration Suite

Avaya lanzó nueva suite de comunicación y colaboración

Latin America. Avaya introduced the Communication and Collaboration Suite, a suite of solutions that provides customers with seamless communication and collaboration experiences where they can connect with people and tools, all in one place: meet, call, chat, share files, manage tasks, and more.

Avaya's strategy is to give customers the ability to choose the path that works best for their organization, whether it's in the public cloud, private cloud, or on-premises. By offering these communications solutions, customers can choose which one works best for them and their employees.

With Avaya Communication and Collaboration Suite, customers can choose the path of their employee experience through:

· On-Prem: Avaya remains committed to Avaya Aura and Avaya IP Office, enabling customers to continue to strengthen and maintain their advanced communication systems. It bolsters your advanced on-premise communication systems with consistent reliability, maintaining seamless connectivity and improving operational continuity.

· Private Cloud: With Avaya Enterprise Cloud™, customers can leverage the strength of a hardened and managed Communication Cloud on Microsoft Azure, ensuring greater security and efficiency for their business operations while enjoying the benefits available with Avaya Aura, in a private cloud environment.

· Public Cloud: Ring Central's Avaya Cloud Office enables organizations of any size to enhance their employee experiences, leading to improved customer experiences with simplicity, ease of use, and a customized solution. As part of the strategic partnership between Avaya and RingCentral, Avaya Cloud Office by Ring Central is Avaya's exclusive UCaaS solution in the geographies where it is available.

With the introduction of the Avaya Communication and Collaboration Suite, Avaya customers receive additional value from their communications solutions through integrations with the leading collaboration platform of their choice. By integrating new technologies, such as improving equipment connectivity and incorporating AI for more efficient operations, companies can offer innovative solutions without eliminating the technology they already have in place.

Avaya also announced a new partnership with Zoom's upcoming AI-powered collaboration platform, Zoom Workplace, which will integrate with Avaya's communication and collaboration suite, providing customers with a streamlined new way to manage their communication environments and workflows.

Zoom Workplace will include core Zoom collaboration products such as meetings, team chat, scheduler, whiteboards, spaces, and more, providing customers with a streamlined way to manage their communication environments and workflows. Existing Avaya customers will be able to retain their investments in Avaya Private Cloud or on-premise-based solutions and devices, while benefiting from Zoom's AI-powered collaboration platform, Zoom Workplace. This partnership was forged to deliver a joint solution that provides an enhanced collaboration user experience for Avaya customers.

Richard Santa, RAVT
Author: Richard Santa, RAVT
Periodista de la Universidad de Antioquia (2010), con experiencia en temas sobre tecnología y economía. Editor de las revistas TVyVideo+Radio y AVI Latinoamérica. Coordinador académico de TecnoTelevisión&Radio.

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